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Frequently Asked Questions

supportStanding Desk Converter

Aside from the 'normal' and 'fully extended' positions, you can set the desktop's height to a variety of points between 4.2 and 19.7 inches. This allows both tall and short people to use the unit seamlessly!

No. The unit has a wide bass and well-built X-shaped hydraulic system to prevent as much shaking as possible.

Yes. You can adjust the height by squeezing both levers on either side of the unit and position the desktop to your new desired height. All of your belongings can stay where they are.

Of course! We ship with UPS Ground to all 50 states. Once your package has shipped, we will send you a tracking number. You can use this tracking number to check the status of your shredder on our website (visit the 'Track Your Order' page). For more information, please visit the 'Shipping' page on our website. 

With our Standard Rate Free Shipping option, your package will arrive within 5-7 business days once it leaves our warehouse. All customers will receive a tracking number once their order has shipped, please visit our Shipping and Returns & Refunds pages.

supportDual-Monitor Arms

Yes! This is a design feature that separates Desk Swan from other brands. The dual-monitor arms fold out to the side from the base, instead of directly back. This means the arms will operate seamlessly without any space needed between the wall and desk. This extra versatility gives many more placement options to your workspace.

These monitor-arms are designed for displays that are up to 32" inches, with a standard VESA pattern compatible with 75mm x 75mm or 100mm x 100mm configurations. These characteristics fit the vast majority of displays on the market; however, if you're worried your monitor won't be compatible, kindly reach out to us and we'll be happy to see if your displays are a fit!

Yes. More specifically, the middle joints get a full 360¬į degree rotation, allowing for maximum mobility. Additionally, these arms let you stack screens vertically or arrange them side by side. This flexibility combined with arms that don't sag is exactly what you need to get the most out of your screens.

All you need to do once your dual-monitor arms have arrived is the following: 1--Secure the base to your desk 2--Attach the arm segments together, then fasten to base 3--Screw on the displays. After the VESA plate is fastened to each monitor, they are easily detachable with the lever built into the stand. It's a piece of cake! All necessary components are included in the package, along with a hard copy of the instructions. Rest assured, if you have any issues we are here to help!