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Billing Terms and Conditions

Thank you for choosing Desk Swan . This Payment Policy outlines the terms and conditions regarding payment for products or services purchased from our online store. By making a purchase on our website, you agree to comply with this policy.

  • Payment Methods: We accept the following payment methods:
    • Credit or Debit Cards: We currently accept Visa, Mastercard, American Express, and Discover.
    • PayPal: You can use your PayPal account to complete the transaction securely.
    • Other Payment Gateways: We may offer additional payment options, which will be clearly indicated during the checkout process.
  • Currency: All product prices and transactions on our website are in USD 
  • Payment Process:
    • During the checkout process, you will be prompted to provide your payment details. Please ensure that all information provided is accurate and complete.
    • By submitting your payment information, you authorize us to charge the total amount for your purchase, including taxes, shipping fees, and any additional charges that may apply.
    • We utilize secure encryption technology to protect your payment information. However, we cannot guarantee the absolute security of data transmitted over the internet.
  • Order Confirmation:
    • Upon successful payment, you will receive an order confirmation via email, containing details of your purchase, including the order number, item(s) ordered, total amount paid, and shipping information.
    • It is your responsibility to review the order confirmation and notify us immediately if any discrepancies or errors are found.
  • Sales Tax:
    • The applicable sales tax will be calculated based on the location of the shipping address provided during the checkout process.
    • You are responsible for any additional taxes, customs duties, or fees levied by your local authorities for international shipments.
  • Order Cancellation:
    • Once an order is placed and payment is processed, cancellations are subject to our Cancellation Policy. Please refer to our separate Cancellation Policy for more information.
  • Refunds and Returns:
    • Refunds and returns are handled in accordance with our Refund and Return Policy. Please refer to our separate Refund and Return Policy for more information.
  • Payment Disputes:
    • In the event of any payment disputes, please contact our customer support team within 14 days of the disputed transaction. We will investigate the matter and work towards a satisfactory resolution.
  • Changes to Payment Policy:
    • We reserve the right to modify or update this Payment Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically.

By making a purchase on our website, you acknowledge that you have read, understood, and agreed to abide by this Payment Policy.

If you have any questions or concerns regarding our Payment Policy, please contact our customer support team for assistance.

Thank you for choosing Desk Swan . We appreciate your business!



Customer Support : 9:00 am to 6:00 pm (Mon - Fri)

Address : 8215 SW Tualatin Sherwood Road, Tualatin, Oregon 97062, United States


Phone: +1(800) 240-4406